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04-19-19

Employee Spotlight: Ryan Matsumoto

We love our Sierra Honda family!

For this month's Employee Spotlight, we are highlighting our Lease Retention Manager,  Ryan Matsumoto, for his amazing contributions to the Sierra Honda family and would like to recognize Ryan for all of his hard work!

Ryan is an invaluable part of our team here at Sierra Honda and his commitment to excellence is second to none. We can always count on Ryan to deliver his best in customer service in all interactions, going above and beyond- every time.

How long have you worked here at Sierra?

1 year

 

What’s your favorite car here at Sierra Honda and why?

The 2019 Accord because it comes standard with Honda Sensing. The new redesign is also modern yet sporty.

 

 What’s your favorite part about your position?

Helping customers getting into a vehicle that they know they’ll love, whether it be leasing or purchasing. My team and I work together to achieve daily and monthly goals, which is something I really enjoy.

 

 What kind of hobbies and interests do you have outside of work?

Going to sporting events, golfing, and spending time with friends and family.

 

Why is it important to provide excellent customer service?

I want my customers to have an excellent experience because buying a car should be fun. I enjoy getting to know my customers on a personal level because sometimes we end up having a lot in common.

 

What piece of advice would you give a new employee?

Make sure to ask a lot of questions and be open to learning.

 

Why should customers choose Sierra Honda?

We are dedicated to providing a positive experience to each customer. We take time to get to know our customers and make sure to be there for them even after their purchase.

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